Returns & Exchanges
At iKANDi Sunglasses, we want you to look and feel your best, which is why we offer a 30-day return policy on all unworn frames in their original condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you find your perfect pair.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Frames
Place the sunglasses securely in their original designer case and packaging to ensure they are protected during transit.
- 3.Label and Ship
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
